What Information We Hold and Why
When you create an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Transaction records are kept to process deposits and withdrawals accurately and to meet any applicable financial compliance requirements
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in the regions where we operate. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to make the mobile experience work smoothly across sessions. If you contact support, those messages are stored so
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we can follow up properly. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. Retention periods vary by data type: account records are held
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while your account is active and for a reasonable period after closure; transaction logs may be kept longer where required by applicable rules. Availability of this service depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.